Medical Help 'Out of Hours'If you require medical help outside of the surgery's hours (8.00am-6.00pm), please consider the following options carefully:
Emergency? Call 999
999 should only be used in emergencies, for example when someone's life is at risk or when someone is seriously ill or critically injured.
Call 111 if you need medical help fast, but it’s not life-threatening. This is a free national helpline. More information about 111 can be found here.
Not an Emergency, but Need Medical Help Fast?
6.00pm-6.30pm (Monday-Friday) - call Danby Surgery on 01287 660739:
Primecare out-of-hours service will reply to any phone calls to the Surgery between the hours of 6.00pm and 6.30pm. After 6.30pm you will be asked to ring 111 (a free phone number)
6.30pm-8.00am (Monday- Friday) and 24hours Satuday-Sunday (including bank holidays) - call 111:
When you call 111, a trained adviser will ask you questions to find out what’s wrong, give you medical advice and direct you to someone who can help you, like an out-of-hour doctor or a community nurse.
If the adviser thinks your condition is more serious, they will direct you to hospital or send an ambulance. If you don’t speak English, tell the adviser what language you want to speak and they will get you an interpreter.
The call is free, from landlines and mobiles.
Non-Urgent Health Needs?
For health needs that are not urgent, please call the Surgery in normal opening hours.