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 The Danby Surgery
national health service

Appointments, Telephone Consultations & Home Visits

 

Making an Appointment with Us

 

We can usually fit you in for an appointment with a clinician on the day you choose.

 

If the surgery is full you may be asked to come on the following day, unless the problem is urgent and then you will be seen by a clinician that day.

 

Of course you may choose to see which ever doctor you wish but this may mean we are unable to offer you an appointment on the day of your choosing. You will be offered the first available appointment for the clinician of your choice. During some periods, such as holidays, there may be only one doctor on duty.

 

Patients contacting the practice by phone or in person with a minor injury will be given a same day appointment

 

Telephone Consultations

 

If you feel you do not need to see a Doctor or Clinicial in person, we are normally able to organise a telephone consultation after Surgery has finished for the day. In addition to this we now have a limited number of 5 minute telephone consulation appointments available every morning between 8.30-8.45am. We cannot guarantee which Doctors will be available for these appointments, but hope that they will increase the convenience of our service.

 

Making an Appointment Online

 

Making an appointment online maybe easier for you. In order to make your appointments online, you will need to gain 'Patient Access'. Further information about this is available here. Please the surgery via telephone, or come in in person, to register for a password which will allow you access to to this online service.

 

Cancelling Your Appointment

 

If you are unable to keep your appointment, please let the surgery know via telephone or online. You can cancel your appointment via our online form here.

Home Visits

Where possible, we prefer to see patients in the surgery. If you feel you need a home visit, please inform the surgery before 10.30am.


Attending Your Appointment with an Infectious Condition

 

If you feel you have a condition which could be infectious please mention this to the receptionist when booking your appointment. Arrangements can then be made for you to use a side  entrance and wait to be seen in separate room.


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